Privacy Policy

---

Linden Counselling Practice Website Privacy Notice 

1. About Me and This Policy
This privacy policy applies between you (the User) and Linden Counselling Practice (operated by a sole trader). I take your digital privacy very seriously. I am registered as a Data Controller with the UK Information Commissioner’s Office (ICO). This policy applies strictly to data collected through my website: lindencounsellingpractice.co.uk

2. Data I Collect
When you browse my website or use my online contact forms, I may collect:

• Identity      & Contact Info: Your name, email address, phone number, and any text      you type into my contact form.
• Technical      Data: Your IP address, web browser type, and details of how you interact      with my website.

3. How I Use Your Data
Under the UK GDPR, my lawful basis for processing your website data is Legitimate Interests. I use your data to:

• Respond      to your direct online or email enquiries.
• Provide,      maintain, and improve my website's technical performance.
• Process      initial payments if completed directly through the site.

4. Cookies
My website uses cookies to improve your user experience and analyse traffic in accordance with UK and EU Cookie Law.

• Strictly      Necessary Cookies: Required for the basic operation of the site.
• Analytical/Performance      Cookies: Help me count visitors and see how they navigate my pages.
      Before non-essential cookies are placed, you will see a banner asking for      your consent. You can choose to accept or deny these cookies or disable      them at any time via your internet browser settings.

5. Data Security & Retention
I use secure, password-protected systems to safeguard your digital data from unauthorised access or breaches. I will only retain your website enquiry data for as long as necessary to fulfil your request, or until you ask me to delete it. If you suspect any data loss or misuse, contact me immediately at hello@lindencounsellingpractice.co.uk.

6. Links to Other Sites
My website may contain links to external websites (like social media platforms). I have no control over these external sites and am not responsible for their privacy practices.

7. Your UK GDPR Rights
You have the right to request copies of your data, correct any errors, restrict my use of it, or request that I erase your digital data from my systems. You can exercise these rights at any time by emailing hello@lindencounsellingpractice.co.uk.

If you are unsatisfied with how I handle your data, you have the right to lodge a formal complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Last Updated: 30-06-2026